FAQ

Frequently Asked Questions (FAQ)

1. Where are Aura Body pieces manufactured?

Every single piece of our collection is proudly designed and manufactured in Poland. We chose Poland for its long-standing tradition of high-quality textile craftsmanship and attention to detail. Our production process focuses on premium European standards, ensuring that every stitch is placed with your comfort and the perfect fit in mind. When you wear Aura Body, you are wearing a piece crafted with care and sophistication.

2. Do you ship internationally?

Yes, we ship globally! Aura Body is a worldwide brand, and we deliver to most countries across North America, Europe, Oceania, and Asia. No matter where you are, we want to make sure your Aura reaches you.

3. How much does shipping cost?

Shipping costs are calculated at checkout based on your location and the weight of your order. We often offer Free International Shipping on orders over a certain amount—check our homepage banner for current promotions!

4. How can I track my order?

Once your order is dispatched (usually within 1-3 business days), you will receive an email with a tracking number and a link to monitor your package's journey in real-time.

5. How do I know which size to choose?

Since our pieces are designed for a perfect fit, we provide a detailed Size Guide on every product page. We include measurements in both centimeters (cm) and inches (in) to ensure you find the right match for your curves. If you are between sizes, we generally recommend sizing up for extra comfort.

6. Is the packaging discreet?

Absolutely. We respect your privacy. All Aura Body orders are shipped in plain, discreet packaging without any mention of "lingerie" or the contents on the outside of the box/mailer.

7. What is your return policy?

Due to hygiene and health regulations, lingerie can only be returned if it is unworn, unwashed, and in its original packaging with all tags attached. You have 14 days from the date of delivery to request a return. Please refer to our Full Return Policy page for step-by-step instructions.

8. Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay. Our checkout process is 100% encrypted and secure.

9. Can I change or cancel my order?

JTo ensure fast delivery, we process orders quickly. If you need to change or cancel your order, please contact our support team at [Your Email] within 6 hours of placing it.